Enterprise Technology Responsibilities
Enterprise Technology will provide one-time website project support as mutually agreed upon between both parties entering into the Service Partnership Agreement (SPA).
Project Work Requests
Project work requests are prioritized and assigned via a project board and will be scheduled on a first-come-first-served basis.
Please review our Paid Service Offerings to learn more about the nature of the project work we complete.
New Website Maintenance
Post-project maintenance for websites created as part of a SPA project is not included. Website Maintenance may be added on with a separate agreement at the end of your project or later if desired but must meet the following criteria:
- Enterprise Technology has completed a developer review of the website(s).
- Enterprise Technology has confirmed that it can support the website(s) based on current code base, architecture, and staffing availability.
If you are interested in subscribing to these services, learn more about our Annual Website Maintenance and Support and contact ET Web Services to start the process.
Business Hours
To maintain a balanced work life, our developers will work the following hours and days: 8:00 AM to 5:00 PM, Monday through Friday except for Arizona State University recognized holidays. Alternate hours of coverage may be requested in advance and scheduled on a case-by-case basis, subject to staffing availability.