Paid Service Offerings

Service Partnership Agreements (SPAs)

If your department requires support beyond Enterprise Technology’s free-of-charge web consulting services, you may want to consider engaging with the Enterprise Technology Web Services team for a one-time project or annual subscription-based support via a Service Partnership Agreement (SPA). New SPAs can be requested at any time throughout the year and can be purchased to resource your one-time Webspark projects or longer term Webspark maintenance needs.

SPAs will be based on mutually agreed upon terms and will outline scope of work and responsibilities of all parties involved.

• ASU Web Standards compliant and Webspark 2 based web development
• Your dedicated team can include a project manager, web developers, visual designers, UX designers, and other resources as determined by your work scope
• From simple to customized design, layouts and templates 
• Content migrations
• Coordination of site launch
• Training to empower you and your team to manage your site
• Web hosting invoiced separately
• Future code maintenance not included (available separately via annual support subscription)

Cost: $125/hr; total determined by your work scope. Please contact us for an estimate.

Scheduling: based on resource availability

Delivery: variable based on project size and complexity

• Post-launch support for Webspark 2 sites and custom development web applications:
• Webspark distribution updates, security vulnerability remediation, incident support, bug fixes
• Training to empower you to manage your site
• Billed annually depending on your website needs
• Available in increments of 5, 10, 20, 40 hours per week
• Web hosting invoiced separately
• Work requests prioritized and scheduled via regular sprint planning meetings
• Website maintenance subscriptions are subject to Enterprise Technology completing a developer review of your website and confirming that resources are available to support your site's current code base and architecture.

Cost: $125/hr; total determined by your work scope. Please contact us for an estimate.

Scheduling: work is planned in two-week sprint cycles

Delivery: within 1-3 sprints

• Minimal post-launch support for simple and small Webspark 2 sites without customizations: Webspark distribution updates, security vulnerability remediation, incident support, bug fixes
• Incident support will cover two incidents at up to 1-2 hours of effort each
• Billed annually
• Web hosting invoiced separately
• Website maintenance subscriptions are subject to Enterprise Technology completing a developer review of your website to verify that it meets eligibility for support under this subscription. Websites must meet the following conditions for eligibility:
  • Webspark 2
  • Contain fewer than 8 public-facing pages
  • No custom theme
  • No custom content types
  • No custom views
  • No Webforms, SendGrid
  • No modules outside of Webspark 2
  • Enterprise Technology Web Services approval for eligibility

Cost: $1,590/year.